CHILDLINE 1098 SERVICE
The calls would come late in the night.
"Didi, can you come? There's been a fight at the station."
"Didi, can you help? The police have battered Raju."
And a CHILDLINE volunteer would get up and rush out to where a street child was waiting. On one of those dashes across the sleeping city of Mumbai , an idea was born.
What street children in Mumbai needed was a helpline, their own
In 1996, Mumbai launched CHILDLINE, the country's first toll-free tele-helpline for street children in distress. As of March 2013, total of 27 Million calls since inception have been serviced by CHILDLINE service and operates in 291 cities/districts in 30 States and UTs through its network of 540 partner organisations across India.